eHealth Clinic Shinjuku
Same-day refill · English · Tokyo

Running out of Mounjaro in Japan? Get a same-day refill in Shinjuku.

If you're mid-trip and your pens are running low — you don't need to fly home early, and you don't need to ration your doses. A short English consultation at our Shinjuku clinic is enough to continue your treatment with the same Mounjaro (tirzepatide) you use at home. Hotel delivery available anywhere in Japan.

Harvard-trained physician Full English service Same-day pickup or delivery No Japanese prescription needed

Is this you? Six common refill situations we see every week.

These scenarios cover almost every traveller who walks into our clinic for a refill. If any one of them matches, you're in the right place.

✱
You left your pen at home.Forgot the cool bag on the counter, realised at the airport, or packed only half of what you needed for the trip.
✱
Your trip got extended.Business ran long, a flight was cancelled, or you decided to stay an extra week — and your supply doesn't quite cover it.
✱
Your pen spoiled.A hotel room above 30°C, airline baggage delay, or a melted cool pack took one pen out of commission.
✱
You're between doses.You titrated up (5→7.5mg) at home but only brought the starter dose. We can fill the next step.
✱
Your home supply ran out mid-trip.Your home telehealth service couldn't deliver internationally, or your pharmacy was out of stock back home.
✱
You skipped a dose and need to resume.Travel, time zones, nausea during the first few days — a single missed week doesn't end treatment. We can re-start you safely.

How a refill actually works — three steps, often same-day.

Book online — 20-30 minute slot

Open slots usually available the same day or next day. Booking in English, no Japanese required. If you book before 11:00 JST, we can usually see you that afternoon.

English consultation — dose confirmed, prescription written

A short conversation with the physician: current dose, tolerance, any side-effects, your plans for the rest of the trip. The physician writes a Japanese prescription at the appointment. No diagnostic re-start, no re-titration unless clinically needed.

Pickup in Shinjuku or Yamato hotel delivery

Walk out with your pens the same day in Shinjuku, or have them delivered by Yamato cool-chain courier to your hotel anywhere in Japan. Tokyo hotels: same-day or next-day. Elsewhere: next-day to 2-day depending on distance.

What to bring — any one of these is enough.

Bring any one of
  • An empty Mounjaro pen (or a used pen in its box)
  • A photo of the pen label showing dose and lot number
  • Your current prescription from home (paper, PDF, or photo — any country)
  • A screenshot from your home telehealth service showing your dose
  • A pharmacy receipt or label from a recent refill

If you have none of these, that's also fine — we can still consult, but confirmation of your current dose may take an extra question or two. If you're new to GLP-1 therapy entirely, this page is not the right starting point — book our standard new-patient consultation instead.

Refill pricing — exactly what you pay at the counter.

Mounjaro — 1-month refill

Published prices, in JPY, tax inclusive. No surprises on arrival.

Mounjaro 2.5mg¥19,000
Mounjaro 5mg¥34,000
Mounjaro 7.5mg¥50,000
Mounjaro 10mg¥69,000
English consultation (per visit)¥5,500
Cool-chain hotel delivery (nationwide)¥2,200
Okinawa / remote islands delivery¥3,200
English diagnostic certificate (optional)¥1,100

Example: 5mg × 1 month, delivered to your Tokyo hotel = ¥34,000 + ¥5,500 + ¥2,200 = ¥41,700 total. Bulk discounts apply from 3-month supply — see full pricing including 3-month and 6-month supply →

Payment methods

Japanese credit card, cash in JPY, or Japanese bank transfer. Foreign-issued VISA / Mastercard / JCB / AMEX usually work — bring a backup if your card restricts international transactions.

Where you are right now — delivery speed across Japan.

You don't need to come to Tokyo in person if you're elsewhere. We can ship cool-chain anywhere Yamato operates.

🗼 Tokyo (any hotel or address)
Same-day or next-day

In-clinic pickup in Shinjuku is fastest. For hotel delivery, book before 11:00 JST for same-day evening delivery.

⛩️ Kyoto / Osaka / Nagoya
Next-day delivery

Yamato next-day cool-chain reaches Kansai and Chubu overnight. Online consultation can be done remotely; medication ships from our Tokyo pharmacy.

⛷️ Hokkaido (Niseko, Sapporo, Furano)
Next-day or 2-day

Overnight cool-chain reaches most Hokkaido addresses. Ski resort delivery has been popular with Australian and American visitors in winter 2026.

🏝️ Okinawa / Yakushima / Sado
2-day delivery (¥3,200)

Remote-island surcharge applies. Plan slightly ahead — book your online consultation 2-3 days before you need the pens in hand.

Common questions

Do I need a Japanese prescription before I arrive?

No. You don't need a prior Japanese prescription. The clinic physician consults in English, confirms your current dose, and writes a Japanese prescription at the appointment. Bringing an empty pen or your home-country prescription just speeds things up.

Is this the same Mounjaro I was prescribed at home?

Yes. Mounjaro (tirzepatide) is manufactured by Eli Lilly and distributed globally. The pens, medication, and delivery mechanism are identical across the US, UK, Australia, and Japan. Only the packaging language and lot numbering differ.

How many months of Mounjaro can I legally bring home?

Most countries permit a 1-3 month personal supply with a valid prescription. The USA, UK, Canada, EU, and Australia all allow up to a 3-month supply under traveller-exemption or personal-import rules. We can issue an English diagnostic certificate (¥1,100) for customs declaration. See our customs guide for country-by-country detail.

Can my home insurance reimburse this?

It depends on your insurer. Some private plans (especially US employer plans with international riders) will reimburse against a translated invoice and diagnostic certificate. The clinic issues both in English on request. Public insurance schemes (UK NHS, Canadian provincial, Australian Medicare) typically do not reimburse overseas outpatient prescriptions.

Can I pay with my foreign credit card?

Visa and Mastercard issued abroad usually work. JCB and AMEX are also accepted. Payment is processed in Japanese yen; your bank handles the currency conversion. Bring a backup payment method if your card depends on international transactions being enabled.

I'm pregnant / trying to conceive / breastfeeding — can I still get a refill?

No. Mounjaro is not approved for use in pregnancy or breastfeeding, and we will not prescribe it to anyone in that situation regardless of prior use in your home country. If this applies, please consult your home physician about stopping treatment and discussing timing.

I'm using Zepbound, not Mounjaro — does that count?

Yes. Zepbound and Mounjaro are the same molecule (tirzepatide), just branded differently in the US for diabetes (Mounjaro) versus obesity (Zepbound). In Japan, only the Mounjaro brand is available, but it is the identical drug. Bring your Zepbound pen or prescription as reference for your current dose.

I'm on compounded tirzepatide from a US pharmacy — can you refill with branded Mounjaro?

Yes, but with a conversation. Compounded tirzepatide concentrations vary between pharmacies, so the physician will need to confirm your effective dose carefully. Bring the vial or bottle label if possible. Japan does not supply compounded tirzepatide — only branded Eli Lilly Mounjaro pens.

Where exactly is the clinic?

eHealth Clinic Shinjuku: Shinjuku 2-6-4, Shinjuku-dori Toyo Building 3F, Shinjuku-ku, Tokyo 160-0022. 1-minute walk from Shinjuku-sanchome station (Marunouchi, Fukutoshin, Toei Shinjuku lines). About 8 minutes on foot from JR Shinjuku station east exit.

Book a same-day consultation now.

English throughout. Same-day pickup in Shinjuku or hotel delivery anywhere in Japan.

Book online consultation → Or in-person at Shinjuku →
Disclaimer: This page describes a service offered by eHealth Clinic Shinjuku and is not a substitute for medical advice. Mounjaro (tirzepatide) is a prescription medication; eligibility and continuation are determined by a licensed physician at the time of consultation. Prices are current as of November 2026 and are subject to change. Delivery times are estimates; same-day and next-day delivery depend on booking time and Yamato courier schedules. Pregnancy, breastfeeding, personal or family history of medullary thyroid carcinoma or MEN 2, and certain other conditions are contraindications to tirzepatide and will prevent prescription regardless of prior use elsewhere.